Our goal is to offer you the best shipping options possible.
All orders are sent to dispatch immediately after the order is placed, which means we are unable to cancel orders.
Normal processing time is 2-5 business days and shipping = 5-10 business days. Please read carefully when choosing your shipping option at checkout. DRD Live is not responsible for orders lost, mishandled, or misplaced by USPS, FedEx, or UPS.
All pre-order items will be processed within 21-30 business days, or the estimated shipping date given at checkout.
If you are using PayPal, please ensure that your shipping address is correct prior to checkout.
Once your order has been shipped and has arrived at USPS/UPS/FedEx, please refer to your tracking number and contact them directly for order updates. Orders may be shipped from different facilities.
Please refer to the size charts and product descriptions for each item. Since all sizes and figures are different, we want to ensure you get the best fit possible.
Unisex T-Shirts and Hoodies are unisex, so they run larger.
We want you to love your product as much as we do! All items are special order and final sale. Due to COVID-19 there are no refunds or exchanges available at this time.
If you need assistance with a damaged item, please email our support team at email@example.com with the subject: Damage/Replacement and include your order number, picture, and full name.